Will you open my mails/parcels?

As a general rule, we do not open your mails/parcels.
This is to protect your privacy. In the following cases however, mails/parcels might be opened:

• If you check the repacking service option in your shipping request (additional charge).
• If the items are packed in a way that is likely to cause damage during international transport
• If the mails/parcel smells, is wet or looks damaged.