About delayed / undelivered parcels
Tokyo International Post office Telephone: +81-3-5665-4200
Japan Post Telephone: +81-570-046-666 (Free call within Japan: 0120-232886)
Opening hours: Weekdays: 8:00-22:00 Weekends and national holidays: 9:00-22:00
*You can also contact your nearest post office in your country with the tracking No.
Notice of absence / DELAYED PARCELS
Contact your nearest post office in your country with the tracking No.
Other inquiries (Please fill in the form below.)